This Privacy Policy describes how Wellness Discovery ("the Company," "we," "us," or "our") collects, uses, processes, and discloses your personal information when you visit, use our services, or make a purchase from wellness-discovery.com (the "Site").

We are committed to maintaining the trust and confidence of our visitors and customers, including complying with all applicable privacy laws and regulations. This policy is written to be transparent about our data practices, which is a core requirement for compliant e-commerce operations, including those under Google Merchant Center guidelines.

1. Information We Collect

We collect information directly from you, automatically when you use the Site, and sometimes from third parties.

A. Information You Provide Directly

This is information you voluntarily provide to us when you create an account, place an order, contact us, or sign up for marketing.

• Contact Details: Full name, billing and shipping address, email address, and telephone number.
• Payment Information: We do not directly store credit card numbers. All payment information is securely processed by third-party payment processors (such as Shopify Payments, PayPal, etc.) and is subject to their privacy policies. We only receive confirmation of payment.
• Communications: Records of communications with our support team.

B. Information Collected Automatically

When you access the Site, we automatically collect certain information about your device and interaction with the Site using cookies, log files, and other tracking technologies.

• Device Information: IP address, browser type, operating system, time zone, and unique device identifiers.
• Usage Data: Information about how you navigate and interact with the Site, including pages viewed, products viewed, search terms, and referring websites.
• Cookies and Tracking: We use cookies, web beacons, and pixels to power our store, remember your preferences, and track your behavior for analytics and advertising purposes. You can manage your cookie preferences through your browser settings.

C. Information from Third Parties

We may receive information about you from service providers and partners, such as analytics providers, payment processors, and advertising networks, in compliance with applicable law.

2. How We Use Your Information

We use your personal information for a variety of purposes necessary to operate our business and fulfill our obligations to you, including:

• Processing and Fulfilling Orders: To complete your transactions, process payments, arrange for shipping, and provide you with invoices and order confirmations.
• Communication: To communicate with you regarding your order status, respond to inquiries, and provide customer support.
• Marketing and Promotional Activities: To send you promotional materials, newsletters, and information about products or services we believe may interest you, only in accordance with your preferences.
• Security and Fraud Prevention: To screen for potential risk and fraud (e.g., using your IP address and purchase history) and to comply with legal obligations.
• Site Improvement and Analytics: To analyze Site usage, monitor performance, and improve the functionality and customer experience of our products and services.

3. Disclosure and Sharing of Your Information

We share your personal information with third parties for legitimate business purposes, including processing your data for advertising and analytics, as described below. We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We only permit them to process your personal data for specified purposes and in accordance with our instructions.

A. Service Providers

We share your information with third-party vendors who perform services on our behalf, such as:

• Payment Processors: To securely handle payment transactions.
• Shipping Carriers: To arrange for product delivery (e.g., providing your name, address, and phone number).
• IT & Platform Providers: To host and operate our Site (e.g., Shopify, where applicable).

B. Behavioral Advertising and Analytics Partners

We share information about your use of the Site, your purchases, and your interaction with our ads with our advertising and analytics partners to measure and improve our marketing campaigns and show you targeted advertisements. These partners include, but are not limited to:

• Google: We use services like Google Analytics to understand how customers use the Site. We also use Google Ads and Google Merchant Center services (including conversion tracking and remarketing) to display our products across Google’s network. When you interact with our ads, Google may collect information about you.
• Other Social Media/Advertising Platforms: Meta (Facebook/Instagram), etc.

C. Legal Compliance and Protection

We may disclose your personal information if required to do so by law, court order, or governmental regulation, or if we believe in good faith that such action is necessary to protect the rights, property, or safety of Wellness Discovery, our customers, or the public.

4. Your Privacy Rights and Choices

Depending on your location, you may have the following rights concerning your personal information:

• Access: You have the right to request access to the personal information we hold about you.
• Correction: You have the right to request that we correct any inaccurate personal information.
• Deletion (Right to be Forgotten): You have the right to request that we delete your personal information, subject to certain legal exceptions (e.g., records needed for completed transactions).
• Opt-out of Targeted Advertising/Sale/Sharing: You have the right to opt out of the "sale" or "sharing" of your personal information for targeted advertising purposes. You can exercise this right by:
  • Using any "Do Not Sell or Share My Personal Information" link provided on the Site.
  • Adjusting your browser's cookie settings.
  • Visiting the Network Advertising Initiative (NAI) opt-out page: [suspicious link removed]

If you wish to exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

5. International Data Transfers

Your personal information may be transferred to, and processed in, countries outside of the country in which you reside, including the United States, as our service providers operate globally. We ensure these transfers are done in compliance with applicable law, typically by using approved standard contractual clauses or other lawful mechanisms to protect your data.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental loss, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Last Updated" date at the top of the policy. We encourage you to review this policy periodically.