At Wellness Discovery, we are committed to ensuring the highest product quality to guarantee customer satisfaction.
Manufacturer's Warranty
Many of the products we sell include a manufacturer's warranty. Because warranty terms vary by brand and product type, please contact us at support@wellness-discovery.com for specific warranty details regarding the item you are interested in.
Damaged or Defective Items
Please inspect your order immediately upon reception. We work hard to ensure your items arrive in perfect condition, but shipping damages can occasionally occur.
How to Report Damage:
- Inspect: Check your item(s) within 48 hours of arrival.
- Document: If you notice any damage, please take clear photos of the damaged item and the packaging (box/label).
- Contact: Email these photos to support@wellness-discovery.com with your order number.
Resolution:
Once we receive your claim and photos, we will review them immediately. If approved, we will arrange for a free replacement or a full refund, processed typically within 10 business days.